Shipping policy
Brand: goyzxz
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping & Delivery
We offer worldwide shipping to most countries and regions.
Standard shipping delivery time: 7–20 business days
Express shipping options are available for faster delivery.
Delivery times are estimated and not guaranteed due to logistics, customs, weather or international transit delays.
3. Shipping Cost
Shipping fees are calculated at checkout based on your shipping address, package weight and order value.
We occasionally offer free shipping promotions for qualified orders.
4. International Orders & Customs
All international customers are responsible for any import duties, taxes, VAT or customs clearance fees charged by your local government.
We do not cover customs fees or return costs due to customs refusal.
5. Shipping Address
Please ensure your shipping address is accurate and complete before checkout.
We are not responsible for undelivered packages, lost items or extra fees caused by incorrect or incomplete addresses.
6. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link.
You can monitor your package status online at any time.
7. Lost or Stolen Packages
If your tracking shows delivered but you have not received your package, please contact your local courier or post office first.
We will provide reasonable assistance for missing packages, but cannot take responsibility for stolen or lost items marked as delivered by the carrier.
8. Force Majeure
We are not liable for shipping delays caused by uncontrollable factors, including natural disasters, public health restrictions, customs delays, carrier suspension or other unexpected events.
